GentleCheck

Stop Finding Out About CAHPS Problems 6 Months Too Late

Proactive patient and family satisfaction monitoring across all healthcare settings. Get real-time feedback so you can fix problems while you still can.

Schedule a Discovery Call

You're Flying Blind Between Official Surveys

By the time you get CAHPS results, patients are gone and the damage is done

Too Late to Fix

Official CAHPS surveys happen months after care ends

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Revenue at Risk

Poor scores trigger Medicare penalties and lost referrals

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Reactive Mode

You only hear from families when they're already upset

What if You Could Prevent Problems Before They Happen?

GentleCheck proactively reaches out to families on your behalf

40%

Fewer Family Complaints

Catch concerns early when they're small and easy to address

18%

Better CAHPS Scores

Improve family satisfaction ratings through consistent engagement

$200K+

Revenue Protection

Avoid Medicare penalties and maintain referral relationships through better family satisfaction

90 Days

Quick Results

See improvements in family satisfaction and reduced escalations

How GentleCheck Works

Simple, automated family engagement that saves your team time

1

We Reach Out

Automated weekly or bi-weekly check-ins with families via their preferred method (text, call, or email)

2

We Listen

Gather feedback on care quality, communication, and any emerging concerns before they become problems

3

You Act Early

Get alerts only when attention is needed, with actionable insights to address issues immediately

Healthcare Settings We Serve

The same core problem exists across all care settings

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Nursing Homes

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Home Health

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Hospice Care

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Dialysis Centers

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Surgery Centers

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Private Care

Ready to Transform Your Family Engagement?

Schedule a 15-minute discovery call to see if GentleCheck is right for your facility